Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior
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  • Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior
    Vol 31 (2018)

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  • 2018 CSDCB Proceedings
    2018
  • Vol 30 (2017)
  • Vol 29 (2016)
  • Conference Proceedings - New Orleans
    2016
  • Vol 28 (2015)
  • Vol 27 (2014)
  • Vol 26 (2013)
  • Vol 25 (2012)
  • Vol 24 (2011)
  • Vol 23 (2010)
  • Vol 22 (2009)
  • Vol 21 (2008)
  • Vol 20 (2007)
  • Vol 19 (2006)
  • Vol 18 (2005)
  • Vol 17 (2004)
  • Vol 16 (2003)
  • Vol 15 (2002)
  • Vol 14 (2001)
  • Vol 13 (2000)
  • Vol 12 (1999)
  • Vol 11 (1998)
  • Vol 10 (1997)
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