Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior

Vol 30 (2017)

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Table of Contents

Journal Articles

Newell Wright, Val Larsen
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14
Christopher King Manner
23
Elizabeth Crisp Crawford
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33
Steven A Taylor, Chiharu Ishida, Joon Ho Lim, Duleep Delpechitre
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20
Atieh Poushneh, Arturo Z. Vasquez
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22
Steven A Taylor, Nathan S. Hartman, Hoon Ho Lim
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20