Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior

Vol 29 (2016)

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Table of Contents

Journal Articles

Jane Machin
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26
Reeti Agarwal, Ankit Mehrotra, Victor A. Barger
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22
Kevin Celuch
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24
Deborah Y Cohn
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14
Omar P. Woodham, Jacqueline A. Williams, Kimberly R. McNeil
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28
David Aron
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12
Gillian S Naylor
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12