A special issue of the Journal of Consumer Satisfaction, Dissatisfaction and Complaining BehaviorRead more about Call for Papers: Entrepreneurship and CS/D&CB
About the Journal
The Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior (JCSDCB) invites research that examines constructs that serve as antecedents and/or consequences of satisfying experiences. The journal seeks to promote theory development in these areas via reporting quantitative and/or qualitative inquiries, as well as conceptual studies within relevant business disciplines. JCSDCB was recently validated by Scopus and is indexed on Proquest. JCSDCB is ranked as a B journal by the Australian Business Deans Council 2019 list.
Proceedings of the biennial conference on consumer satisfaction, dissatisfaction and complaining behavior. Held in Fargo, ND, USA on June 22-26, 2022.