Project Remembrance: Looking Over Our Shoulder

Authors

  • Debra S. Perkins Florida Memorial University

Abstract

This is part 2 of the paper published in 1992 which looked at the formation and development of the Satisfaction/Dissatisfaction and Complaining Behavior streams of research.

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Published

— Updated on 2022-02-02

Versions

  • 2022-02-02 (2)
  • (1)

Issue

Vol. 25 (2012): The Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior

Section

Journal Articles

License

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