CS/D&CB Practitioners' Panel Presentations

Authors

  • David W. Schumann University of Tennessee
  • J. Robert Graves University of Tennessee

Abstract

The following edited passages are from the transcriptions of the practitioners' panel presented at the 1993 CD/D&CB Conference held at the University of Tennessee at Knoxville.

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Published

2022-03-19

Issue

Vol. 7 (1994): The Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior

Section

Journal Articles

License

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