Expert Audience Views of Federal Regulation: Compliment and Complaint Behavior by Users of the Calendar of Federal Regulations

Authors

  • Robert C. Haring University of Arkansas

Abstract

The subscribers as users of the Calendar of Federal Regulations were surveyed by the OMB with post paid "comment cards" over 1979-1980. Three mailings provided 430 replies representing a customer profile, evaluation of regulatory information, complaints and compliments.

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Published

2022-08-04

Issue

Vol. 1 (1988): The Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior

Section

Journal Articles

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