Letter from the Editor: Latest Research and Special Issue
Abstract
This brief article introduces the articles in this issue of the Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior.
References
Meiners, N., Reucher, E., Khan, H. T. A., & Spille, L. (2021). Consumer (Non) Complaint Behaviour: An Empirical Analysis of Senior Consumers in Germany. Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior, 34(1), 16–32. https://jcsdcb.com/index.php/JCSDCB/article/view/419
Stevens, C.D. (2023). Thirteen years of thirteen leading journals: A bibliography of research in the area of consumer satisfaction, dissatisfaction, and complaining behavior. Journal of Consumer Satisfaction, Dissatisfaction, and Complaining Behavior, 36(1), 156-253. https://jcsdcb.com/index.php/JCSDCB/article/view/770
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