An Update of the CS/D&CB Bibliography: Revolution and Evolution

Authors

  • Debra S. Perkins Purdue University

Abstract

The CS/D&CB bibliography has been updated to include an additional 1700 entries. New Search terms include life, marital, service, product, student, educational, medical, dental and citizen satisfaction/dissatisfaction and complaining.

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Published

2022-03-25

Issue

Vol. 6 (1993): The Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior

Section

Journal Articles

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